Frequently Asked Questions
Need help with something? Check out our most frequently asked questions.
General FAQs
Where is Afrinova based?
Afrinova is a Tanzania based tour company specializing in safaris, Kilimanjaro climbs, Zanzibar holidays, and day trips across northern Tanzania.
When is the best time to visit Tanzania?
Tanzania is a year round destination.
• June to October is best for wildlife viewing
• January to March is great for the calving season in Serengeti
• December to March and June to October are ideal for Zanzibar beach holidays
• Kilimanjaro can be climbed year round, with January to March and June to October being the most popular months
Do I need a visa to visit Tanzania?
Most travelers require a tourist visa to enter Tanzania. Visas can usually be obtained on arrival or online through the Tanzania immigration website. Always check current requirements before traveling.
Booking & Cancellation FAQs
What animals will I see on safari?How do I modify my booking?
Log in to your account and select the booking you wish to change. You can modify dates, participants, or request custom changes.
Can I cancel my trip after booking?
You can book directly through our website by selecting your desired tour and following the checkout process. If you need a custom itinerary or personal help, our travel experts are happy to assist you via chat, email, or phone.
Can I transfer my booking to someone else?
You can book directly through our website by selecting your desired tour and following the checkout process. If you need a custom itinerary or personal help, our travel experts are happy to assist you via chat, email, or phone.
What if the trip is canceled by Trailvista?
You can book directly through our website by selecting your desired tour and following the checkout process. If you need a custom itinerary or personal help, our travel experts are happy to assist you via chat, email, or phone.
Are last-minute bookings allowed?
You can book directly through our website by selecting your desired tour and following the checkout process. If you need a custom itinerary or personal help, our travel experts are happy to assist you via chat, email, or phone.
Can I add extras after booking?
You can book directly through our website by selecting your desired tour and following the checkout process. If you need a custom itinerary or personal help, our travel experts are happy to assist you via chat, email, or phone.
Safari FAQs
What animals will I see on safari?
Common sightings include lions, elephants, giraffes, zebras, wildebeest, buffalo, hippos, hyenas, and many antelope species. While wildlife sightings cannot be guaranteed, Tanzania offers some of the best viewing opportunities in Africa.
What type of vehicles do you use?
We use private 4×4 safari vehicles with pop up roofs for wildlife viewing and photography.
Are safaris private or shared?
Most of our safaris are private. Shared group safaris can be arranged on request.
What should I pack for safari?
Recommended items include:
• Lightweight clothing in neutral colors
• Hat and sunglasses
• Sunscreen and insect repellent
• Camera and binoculars
• Comfortable walking shoes
Kilimanjaro Climbing FAQs
Do I need climbing experience to climb Kilimanjaro?
No technical climbing experience is required. However, good physical fitness and preparation are important.
What is the success rate?
Routes with longer acclimatization schedules have higher success rates. Our team focuses on safe pacing and proper acclimatization to increase summit success.
How cold is it on the mountain?
Temperatures vary by altitude. Summit temperatures can drop below freezing, especially at night.
Do you provide equipment?
We provide group equipment such as tents and safety gear. Personal gear like sleeping bags and clothing can be rented if needed.
Booking & Payments FAQs
How do I book a trip?
You can contact us through the website, email, or WhatsApp. We will help design your itinerary and send a booking confirmation once the deposit is received.
How far in advance should I book?
We recommend booking 2 to 6 months in advance, especially during peak travel seasons.d interests.
Can itineraries be customized?
Yes. All trips can be tailored to your travel dates, budget, an
Health & Safety FAQs
Is Tanzania safe for travelers?
Tanzania is considered one of the safest safari destinations in Africa. Our team provides guidance and support throughout your trip.
Do I need vaccinations?
Travelers should consult their doctor about recommended vaccinations before travel.
Do you provide travel insurance?
We do not provide insurance, but we strongly recommend purchasing comprehensive travel insurance before your trip.
Zanzibar & Day Trips FAQs
Can I add Zanzibar after my safari?
Yes. Many travelers combine a safari with a Zanzibar beach holiday. We can arrange all transfers and accommodation.
Can day trips be added to my itinerary?
Absolutely. Day trips can be scheduled before or after your safari or Kilimanjaro climb.